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We'd love to hear from you — whether you're a commuter, employer, or partner

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How Can We Help?

Our Office

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General Email

hello@gopool.house

Enterprise Inquiries

corporate@gopool.house

Press & Media

press@gopool.house

Phone

+1 415 555 0247

Address

340 Pine St Suite 800
San Francisco, CA 94104

Business Hours

Monday – Friday
9:00 AM – 6:00 PM PST

Corporate Programs

Are you an employer interested in GoPool for Teams? Contact corporate@gopool.house with your company size, location, and commuting challenge for a personalized proposal.

Quick Answers

Frequently Asked Questions

Is GoPool free to use?

The GoPool platform is free for individual commuters. Trip costs (fuel, tolls, parking) are split automatically between riders. Enterprise programs have custom pricing based on team size.

How does GoPool verify users?

All users complete government ID verification. Drivers undergo background checks. Workplace email verification adds an extra layer of trust for colleagues commuting together.

Which cities does GoPool serve?

GoPool currently operates in 14 North American metro areas including San Francisco, Los Angeles, New York, Chicago, Seattle, Boston, Austin, Denver, and more. We are expanding monthly.

What if my schedule changes?

You can update your schedule anytime in the app. GoPool supports flexible commuting — you can join a carpool only on days that work for you, with no commitment required.

How does cost splitting work?

GoPool calculates trip costs using real-time fuel prices, vehicle efficiency estimates, tolls, and parking data. Costs are divided equally and charged automatically through the app's payment system.

How can my company partner with GoPool?

GoPool for Teams offers white-label commuter programs, HR system integrations, sustainability reporting, and commuter benefit management. Contact corporate@gopool.house to get started.